We’re excited to support our client in the search for a dedicated Head of PSP to join their growing team. Our client is a licensed and fast-growing Multi-Asset CFD Broker, known for fostering a dynamic and inclusive work environment. Committed to excellence and innovation, the company is building a strong team of professionals to drive its global expansion. This is a fantastic opportunity to be part of a forward-thinking organization and contribute to its continued success.
Job Responsibilities
- Define and execute the overall PSP strategy aligned with business goals.
- Identify new PSPs, markets, and payment opportunities.
- Set and monitor PSP performance KPIs (approval rates, costs, uptime, success rates).
- Lead, mentor, and manage the PSP team.
- Own relationships with PSPs at a senior level.
- Negotiate commercial terms, contracts, and SLAs.
- Represent the company at PSP events, expos, and conferences.
- Optimize PSP portfolio to improve performance and reduce risk.
- Oversee the full onboarding lifecycle of new PSPs from start to go-live.
- Ensure KYC, compliance, due diligence, and contracts are completed properly.
- Coordinate with Tech team for smooth integrations.
- Ensure proper testing, issue resolution, and launch readiness.
- Act as escalation point for PSP-related issues.
- Align internal teams (Tech, Product, Compliance, Finance, Risk).
- Translate business needs into operational and technical actions.
- Improve processes, automation, and scalability.
- Monitor payment trends, regulations, and technologies.
- Identify innovation opportunities and new solutions.
- Provide insights to improve payment performance and strategy.
Job Requirements
- Strong knowledge of payment methods, acquiring, and PSP ecosystems.
- Experience managing PSP relationships and negotiations.
- Understanding payment flows, integrations, and systems.
- Analytical mindset with the ability to optimize payment performance and costs.
- Knowledge of KYC, AML, and regulatory requirements.
- Strong communication and stakeholder management skills.
- Ability to work independently and lead initiatives.
- Fluency in English is a must.
- Experience in Forex, iGaming, Crypto, or fintech.
Package
- Work within a global and fast-growing organization.
- Friendly, supportive, positive, and professional team of experts.
- Multicultural and diverse environment.
- One of the best global medical insurance companies, from day one (family members included).
- Dental and optical Insurance.
- Allowances for special celebrations.
- Competition allowances.
- Annual leave: 21 days.
- Corporate events.
Job Category: PSP
Job Type: Full Time Hybrid
Job Location: Limassol