We’re excited to support our client in the search for a dedicated PSPs Specialist to join their growing team. Our client is a licensed and fast-growing Multi-Asset CFD Broker, known for fostering a dynamic and inclusive work environment. Committed to excellence and innovation, the company is building a strong team of professionals to drive its global expansion. This is a fantastic opportunity to be part of a forward-thinking organization and contribute to its continued success.

Job Responsibilities

• Develop and implement strategies to expand and optimize global payment options.
• Conduct market research to understand emerging payment trends, customer preferences, and competitive dynamics across target markets.
• Identify new Payment Service Provider (PSP) opportunities to enhance the company’s payment capabilities.
• Monitor payment success rates and identify opportunities for improvement.
• Collaborate with PSPs to reduce transaction failures and improve user payment experiences.
• Analyze payment methods preferred by users in different regions and optimize the payment mix accordingly.
• Ensure all payment processing is compliant with relevant financial regulations and standards.
• Work closely with internal compliance teams to mitigate risks and prevent fraud.
• Stay updated on regulatory changes across key markets and implement necessary adjustments.
• Partner with customer support teams to resolve payment-related issues and improve user satisfaction.
• Assist in developing documentation and resources to address frequently asked questions or concerns about payment processes.
• Track, analyze, and report key metrics related to payment success, user satisfaction, and operational efficiency.
• Prepare regular reports for management, including insights and strategic recommendations.
• Conduct in-depth analysis of payment data to identify trends and opportunities for enhancement.

Job Requirements

• Prior experience working with PSPs or in payment processing, preferably in multiple markets.
• Experience in offshore FX or gambling industries is a plus.
• Effective written and verbal communication skills in English.
• Strong understanding of diverse payment methods and customer behavior across regions.
• Knowledge of international financial regulations and compliance standards.
• Excellent negotiation, analytical, and interpersonal skills.

Package

• Competitive Remuneration
• Work within a global and fast-growing organization
• Friendly, supportive, positive, and professional team of experts
• Multicultural and diverse environment
• Full-time employment
• Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years)
• Competition allowances