We’re excited to support our client in the search for a dedicated Back Office Officer to join their growing team. Our client is a licensed and fast-growing Multi-Asset CFD Broker, known for fostering a dynamic and inclusive work environment. Committed to excellence and innovation, the company is building a strong team of professionals to drive its global expansion. This is a fantastic opportunity to be part of a forward-thinking organization and contribute to its continued success.

Job Responsibilities

• Ensuring effective implementation of Know your Customer (KYC) procedure to all potential and existing Clients in line with the company policies and procedures
• Executing daily tasks relating to account opening / maintenance and closures
• Monitoring of clients’ accounts regarding suspicious transactions and notifying the AMLCO when clients’ investment/economic profiles do not match
• Preparing various regulatory reports related to back office
• Identifying and enhancing internal procedures, systems, and controls
• Communicating with other internal departments and the Company’s partners
• Providing regular progress and management reporting, including KPI
• Resolving internal and external queries in a timely and professional manner
• Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
• Account Opening Procedures: individual and corporate
• Improve overall client satisfaction by ensuring a smooth and efficient on boarding experience
• Updating Back Office manual according to any changes in procedures
• Contribute to maintaining a positive work environment

Job Requirements

• University degree in Economics/Finance/Business or in a related field
• Previous experience in a similar role is a must
• Able to work in different shifts (Morning shift = 7:00/8:00 am till 16:00/17:00 pm/ Afternoon shift = 15:00/16:00 pm till 00:00/1:00 am/ Middle shift = 12:00 pm till 21:00 pm/ Night shift = 12 am till 7:00 am)
• Fluent in English – Written and verbal
• Location: Malaysia
• Any other language will be considered an advantage
• Computer literate – very good knowledge of Microsoft Office Excel and Word
• Ability to work under pressure and on tight deadlines
• Ability to work effectively both independently and as part of a team

Package

• Competitive Remuneration
• Work within a global and fast-growing organization
• Friendly, supportive, positive, and professional team of experts
• Multicultural and diverse environment 
• Full-time employment
• Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).
• Competition Allowance 
• Medical Insurance
• Hybrid work