We’re excited to support our client in the search for a dedicated PSP Specialist  to join their growing team. Our client is a licensed and fast-growing Multi-Asset CFD Broker, known for fostering a dynamic and inclusive work environment. Committed to excellence and innovation, the company is building a strong team of professionals to drive its global expansion. This is a fantastic opportunity to be part of a forward-thinking organization and contribute to its continued success.

Job Responsibilities

• Conduct market research to understand emerging payment trends, customer preferences, and competitive dynamics. 
• Monitor payment success rates and identify opportunities for improvement.
• Collaborate with PSPs to reduce transaction failures and improve user payment experiences.
• Conduct analysis on payment methods preferred by local users and optimize the payment mix accordingly.
• Ensure all payment processing is compliant with local regulatory standards.
• Collaborate with internal compliance teams to mitigate risks and prevent fraud.
• Stay updated on relevant regulatory changes and implement necessary adjustments.
• Work closely with customer support teams to resolve any payment-related issues for local customers.
• Assist in developing documentation and resources to address frequently asked questions or concerns about payment processes.
• Track, analyze, and report key metrics related to payment success, user satisfaction, and cost savings.
• Prepare monthly reports for management, including insights and recommendations.
• Conduct in-depth analysis of payment data specific to the region, identifying trends and improvement opportunities.
• Prepare regular reports detailing performance, market insights, and recommendations for strategic improvements.

Job Requirements

• Previous experience in offshore FX, or gambling business is a plus.
• Effective written and verbal communication skills in English.
• Prior experience working with PSPs or in payment processing.
• Strong understanding of local payment methods and customer preferences.
• Knowledge of financial regulations and compliance standards.
• Excellent negotiation, analytical, and interpersonal skills

Package

• Work within a global and fast-growing organization.
• Friendly, supportive, positive, and professional team of experts.
• Multicultural and diverse environment.
• One of the best global medical insurance companies, from day one (family members included).
• Dental and optical Insurance.
• Allowances for special celebrations.
• Competition allowances.
• Annual leave: 21 days.
• Corporate events.