We’re excited to support our client in the search for a dedicated Client Funding Officer – Malaysia to join their growing team. Our client is a licensed and fast-growing Multi-Asset CFD Broker, known for fostering a dynamic and inclusive work environment. Committed to excellence and innovation, the company is building a strong team of professionals to drive its global expansion. This is a fantastic opportunity to be part of a forward-thinking organization and contribute to its continued success.

Job Responsibilities

• Assisting with client withdrawals based on the Company’s thresholds
• Assisting with the processing and monitoring of deposit failures and resolving any PSP errors
• Assisting with the processing of payments through online banking systems of Banks and PSPs and ensuring that Payment Gateways are active and working properly
• Follow client’s funding requests in accordance with the Company’s policies and procedures
• Assisting the Head of the Department with overviewing, checking, and executing client’s deposits into the Company’s relevant systems and platforms
• Assisting with the reconciliation of payment transactions
• Assisting with the effective implementation of Know your Client (KYC) procedure to all potential and existing Clients as may be required from time to time
• Assisting the Head of the Department in collecting the required information for the preparation of various regulatory reports related to the payments department
• Assisting the Head of the Department in resolving internal and external queries in a timely and professional manner
• Identifying and enhancing internal procedures, systems, and controls
• Communicating with other internal departments
• Taking initiative and communicating clearly to meet the department’s goals

Job Requirements

• University degree in economics/finance/business or in a related field (preferable but not a must)
• Previous experience in a similar role is a must
• Fluent in English – written and verbal (additional language will be a plus)
• Computer literate – very good knowledge of Microsoft Office Excel and Word
• Able to work in a high-pressure environment and on tight deadlines
• Excellent organizational skills

Package

• Competitive Remuneration
• Work within a global and fast-growing organization
• Friendly, supportive, positive, and professional team of experts
• Multicultural and diverse environment 
• Full-time employment
• Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).
• Competition Bonuses
• Medical Insurance